Haneen Hijazi is Computer Lab Supervisor at Prince Al-Hussein bin Abdullah II Faculty of Information Technology at Hashemite University, Jordan. She is pursuing research on the fundamental principles of Software Engineering with an emphasis on projects and risk management, quality assurance, e-learning, neural networks, decision support systems and natural language processing. She holds a M.Sc. Degree in Computer Science with a concentration in Software Engineering from Al-balqa Applied University and B.Sc. degree in Software Engineering from the Hashemite University, Jordan, in 2006.